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Loyalty is rewarded! The more you order, the higher your level.
Basic Comfort
annual turnover, you already benefit from these advantages.
Premium Comfort
annual turnover you automatically qualify for this level.
Benefits for Gold members
Ultimate Comfort
annual turnover you automatically qualify for this level.
Benefits for Platinum members
Yes, the Comfort Club is free of charge for all Club of Comfort customers.
You can collect the credit and redeem it directly at the checkout with your next order. Cash payment is not possible.
As soon as you place an order with Club of Comfort, you collect Shop Credit on the order value. 30 days after the order has been delivered to you, your store credit will be activated.
No, registration is not necessary. You automatically collect store credit with every order. This will be assigned to the e-mail address you used to place your order.
To redeem your credit, you must log in with your customer account. Then you can activate your credit in the shopping cart (below the "Proceed to checkout" button there is a slider with the text "Apply XX€ credit").
This happens automatically. As soon as you have made enough sales within 12 months, you will move up to the next level. We will then send you an e-mail and activate you for all new benefits.
You can redeem credit within 12 months. After that, your credit expires.
You can see your credit balance in your customer account. If you have not yet created a customer account, you can do so here and then see your credit balance directly.
No, the receipt of credit for reviews is limited to a maximum of 2 reviews within 30 days.
You can find our terms and conditions for the loyalty program under §14 here.
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Mon-Thu. 8.00 a.m. to 4.00 p.m.
Fri. 8.00 a.m. to 1.00 p.m.
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