General Terms and Conditions of Grete Hinrichs GmbH - Onlinestore

 § 1 Applicability
The following General Terms and Conditions shall apply exclusively to the business relations between Grete Hinrichs GmbH and the customer.

§ 2 Conclusion of contract

  1. The internet pages of the company Grete Hinrichs GmbH merely represent a sales prospectus. By presenting the products on the Internet pages, Grete Hinrichs GmbH merely invites the customer to submit offers (orders). The order confirmation then transmitted by e-mail shall not yet lead to a purchase contract.
  2. A purchase contract shall only be concluded upon dispatch of our order confirmation or, at the latest, upon delivery of the goods, which shall then constitute acceptance of the declaration on the part of Grete Hinrichs GmbH.
  3. When ordering via our online shop, the ordering process comprises a total of 3 steps. In the first step, you select the desired goods. In the second step, you enter your customer data including billing address and, if applicable, different delivery address, you choose how you would like to pay and have the opportunity to check all details (e.g. name, address, payment method, ordered items) once again and correct them if necessary before you send your order to us in the third step by clicking on "Buy now".
  4. Goods shall only be sold in quantities customary in the household. Grete Hinrichs GmbH does not accept orders from customers who have not yet reached the age of 18.

 

§ 3 Cancellation policy

  1. Right of withdrawal

    You have the right to cancel this contract within fourteen days without giving any reason.

    The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

    To exercise your right of withdrawal, you must contact us ( Firma Grete Hinrichs GmbH, Kanalstr. Nord 86
    26629 Großefehn, Tel.: +49 4943 20884, Fax: 04943/20864, E-Mail: einzelhandel@club-of-comfort.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.

    To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.

  2. Consequences of revocation

    If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

    You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. We will bear the costs of returning the goods.

    You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

    Here you will find the sample cancellation form

§ 4 Delivery

  1. Unless otherwise agreed, delivery shall be made ex works by Grete Hinrichs GmbH to the delivery address specified by the buyer. However, the transfer of risk shall not occur until the goods are handed over to the customer. Delivery shall only be made within the Federal Republic of Germany. Delivery within Germany shall be carried out by the logistics service provider Hermes Logist Gruppe.
  2. All information on the availability, dispatch, delivery of a product is only anticipated information and approximate guidelines. They do not represent binding or guaranteed shipping or delivery dates, unless this is expressly designated as a binding date in the shipping options of the respective product. If Grete Hinrichs GmbH discovers during the processing of your order that the products you have ordered are not available, you will be informed of this separately by e-mail. A contract for the unavailable goods shall not be concluded.

§ 5 Prices and shipping costs

  1. All prices stated on the Seller's Internet pages are inclusive of the statutory value added tax applicable at the time.
  2. The seller shall inform the customer of the respective shipping costs on the Internet pages. The buyer shall bear these costs. As follows from §3, no shipping costs are incurred for standard shipping within Germany. This also applies in the event of a return in the same box. In the case of returns within Germany that are not made in the same carton and the standard shipping company, the customer shall bear the return shipping costs in any case. For any other selected shipping method, the customer shall bear the return shipping costs even in the event of a revocation for a goods value of up to € 40.

§ 6 Warranty
The warranty for defects in the purchased goods shall be governed by the statutory provisions. In particular, the customer may demand subsequent performance (new delivery or rectification of defects). However, Grete Hinrichs GmbH shall be entitled to refer the customer to a new delivery if the rectification of defects would involve disproportionate effort. Warranty claims shall become statute-barred two years after delivery of the goods. The customer should assert his warranty claims by stating the order number, his name and address and briefly stating the reasons. At the request of Grete Hinrichs GmbH, the customer shall send the defective goods for inspection at the expense and risk of Grete Hinrichs GmbH to the following address:
Grete Hinrichs Onlinestore, Kanalstr. Nord 86, 26629 Grossefehn.
Colour deviations between the colours displayed on your reproduction device (e.g. PC, laptop) and the actual colour of the ordered items are due to the colour reproduction of your reproduction device and are not grounds for complaint.

§ 7 Payment modalities
During the ordering process, Grete Hinrichs GmbH accepts the indicated payment methods, such as payment by credit card, payment by paypal or payment on account. During the ordering process, the company Grete Hinrichs GmbH shall carry out an automatic credit assessment of the customer by means of an enquiry with a credit agency (e.g. SCHUFA Holding AG) if there is a justified interest. This credit check determines which payment methods are offered to the customer in the specific case. For the payment method "invoice", a credit check is carried out by the service provider paypal. By agreeing to these general terms and conditions, you agree that paypal and partner companies commissioned by paypal are entitled to obtain corresponding creditworthiness information and risk checks about you and to provide the credit agencies with data about any behaviour that is not in accordance with the contract and about the blocking of services. With this payment method, the amount is to be paid within 30 calendar days after receipt of the invoice.

§ 8 Retention of title
The delivered goods shall remain the property of Grete Hinrichs GmbH until payment has been made in full.

§ 9 Offsetting, retention
The customer shall only be entitled to set-off if his counterclaims have been legally established or are undisputed by Grete Hinrichs GmbH. The customer shall only be entitled to exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.

§ 10 Data protection

This data protection declaration informs you about the nature, scope and purpose of the processing of personal data (hereinafter referred to as "personal data").
data" for short) within our online offer and the websites, functions and contents connected with it as well as external data.
online presences, such as our social media profiles on. (hereinafter collectively referred to as "Online Offer"). At
With regard to the terminology used, such as "personal data" or their "processing" refer to
we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Responsible:

Name/Fa.: Hinrichs Bekleidungswerk GmbH

Street no.: Kanalstr. Nord 86-89

Postcode, town, country: 26629 Großefehn, Germany

Commercial Register/No.: Aurich Local Court, HRB 249

Managing Directors: Herbert Hinrichs, Wilfried Hinrichs

Phone number: +49 4943 20884

E-mail address: info@club-of-comfort.de

Data Protection Officer:

Name: Rainer Wulff

Street no.: Kanalstr. Nord 86

Postcode, town, country: 26629 Großefehn, Germany

Phone number: +49 4943 20833

E-mail address: einzelhandel@club-of-comfort.de

Types of data processed:

  • Inventory data (e.g., names, addresses).
  • Contact details (e.g., email, phone numbers).
  • Content data (e.g., text input, photographs, videos).
  • Contract data (e.g., subject matter of the contract, term, customer category).
  • Payment data (e.g., bank details, payment history).
  • Usage data (e.g., websites visited, interest in content, access times).
Processing of special categories of data (Art. 9(1) DSGVO):

  • No special categories of data are processed.
Categories of data subjects concerned by the processing:

  • Customers / interested parties / suppliers.
  • Visitors and users of the online offer.

In the following, we also refer to the persons concerned collectively as "users".

Purpose of the processing:

  • Provision of the online offer, its contents and functions.
  • Provision of contractual services, service and customer care.
  • Responding to contact requests and communicating with users.
  • Marketing, advertising and market research.

Status: 24.05.2018

  1. Relevant legal bases

    In accordance with Art. 13 DSGVO, we inform you about the legal basis of our data processing. Insofar as
    the legal basis is not mentioned in the privacy statement, the following applies: The legal basis for
    obtaining consent is Art. 6 para. 1 lit. a and Art. 7 DSGVO, the legal basis for processing
    for the fulfilment of our services and the implementation of contractual measures as well as answering enquiries
    is Art. 6 para. 1 lit. b DSGVO, the legal basis for processing for the fulfilment of our legal obligations.
    obligations is Art. 6 para. 1 lit. c DSGVO, and the legal basis for processing to safeguard
    of our legitimate interests is Art. 6 para. 1 lit. f DSGVO. In the event that vital interests are at stake
    of the data subject or of another natural person makes processing of personal data necessary
    Art. 6 para. 1 lit. d DSGVO serves as the legal basis.

  2. Changes and updates to the privacy policy

    We ask you to regularly inform yourself about the content of our privacy policy. We adapt the privacy policy
    as soon as the changes to the data processing carried out by us make this necessary. We inform
    You, as soon as the changes require an act of cooperation on your part (e.g. consent) or any other
    individual notification becomes necessary.

  3. Security measures

    1. We make decisions in accordance with Art. 32 DSGVO, taking into account the state of the art, the implementation costs
      and the nature, scope, circumstances and purposes of the processing as well as the different likelihood of occurrence
      and severity of the risk to the rights and freedoms of natural persons, appropriate technical and
      organisational measures to ensure a level of protection appropriate to the risk; The measures include
      include, in particular, securing the confidentiality, integrity and availability of data through
      Control of the physical access to the data, as well as the access, input, transmission concerning them,
      of ensuring availability and their separation. Furthermore, we have established procedures that
      ensure the exercise of data subjects' rights, the deletion of data and the response to data compromise.
      Furthermore, we already take the protection of personal data into account during the development or selection of our products.
      of hardware, software as well as procedures, in accordance with the principle of data protection through technology design
      and taken into account through data protection-friendly default settings (Art. 25 GDPR).
    2. The security measures include, in particular, the encrypted transmission of data between your browser
      and our server.
  4. Cooperation with processors and third parties

    1. If, in the course of our processing, we disclose data to other persons and companies (processors), we shall not be liable for the loss of data.
      or third parties), transmit it to them or otherwise grant them access to the data, takes place
      this only on the basis of legal permission (e.g. if a transfer of data to third parties,
      as to payment service providers, pursuant to Art. 6 para. 1 lit. b DSGVO is necessary for the performance of the contract),
      you have consented, a legal obligation provides for this or on the basis of our legitimate
      interests (e.g. when using agents, web hosts, etc.).
    2. Insofar as we entrust third parties with the processing of data on the basis of a so-called "order processing contract
      this is done on the basis of Art. 28 DSGVO.
  5. Transfers to third countries

    If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area), the data will be transferred to a third country.
    (EEA)) or do so in the context of the use of third party services or disclosure or transfer of personal data.
    of data to third parties, this only occurs if it is necessary for the fulfilment of our (pre-)contractual obligations,
    on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate
    interests. Subject to legal or contractual permissions, process or allow to be processed
    we only process the data in a third country if the special requirements of Art. 44 et seq. of the GDPR are met. DSGVO
    process. I.e. the processing is carried out, for example, on the basis of special guarantees, such as the officially recognised
    Determination of a level of data protection corresponding to that of the EU (e.g. for the USA through the "Privacy Shield")
    or compliance with officially recognised specific contractual obligations (so-called "standard contractual clauses").

  6. Rights of the data subjects

    1. You have the right to obtain confirmation as to whether data in question are being processed and to obtain
      Information about this data as well as further information and a copy of the data in accordance with Art. 15 DSGVO.
    2. You have the right according to. Article 16 of the GDPR, you have the right to request that the data concerning you be completed or deleted.
      request rectification of the inaccurate data concerning you.
    3. In accordance with Art. 17 DSGVO, you have the right to demand that the data concerned be deleted without delay.
      or, alternatively, a restriction of the processing of the data in accordance with Art. 18 DSGVO.
      to demand.
    4. You have the right to request that the data relating to you that you have provided to us be deleted after
      The data subject shall have the right to obtain information in accordance with Article 20 of the GDPR and to request its transfer to other data controllers.
    5. You also have the right to lodge a complaint with the competent supervisory authority pursuant to Art. 77 DSGVO.
  7. Right of withdrawal

    You have the right to revoke consent granted in accordance with Art. 7 (3) DSGVO with effect for the future.

  8. Right of objection

    You may object to the future processing of data relating to you in accordance with Art. 21 DSGVO at any time.
    The objection can be made in particular against processing for the purpose of direct advertising.

  9. Cookies and right to object to direct advertising

    We set temporary and permanent cookies, i.e. small files that are stored on users' devices.
    (for an explanation of the term and function, see the last section of this privacy statement).
    In part, the cookies serve the purpose of security or are necessary for the operation of our online offer (e.g..,
    for the display of the website) or in order to confirm the user's decision when confirming the cookie banner.
    store. In addition, we or our technology partners use cookies for reach measurement and marketing purposes.
    about which users are informed in the course of the privacy policy.

    A general objection to the use of cookies used for online marketing purposes can be made by
    for a large number of the services, especially in the case of tracking, via the US side.
    http://www.aboutads.info/choices/
    or the EU side
    http://www.youronlinechoices.com/ be explained. Furthermore, the storage of cookies by means of
    their deactivation in the settings of the browser can be achieved. Please note that then, if necessary
    not all functions of this online offer can be used.

  10. Data deletion

    1. The data processed by us will be deleted or restricted in its processing in accordance with Art. 17 and 18 DSGVO.
      restricted. Unless expressly stated within the scope of this data protection declaration, the
      data stored by us is deleted as soon as it is no longer required for its intended purpose
      and the deletion does not conflict with any statutory retention obligations. If the data is not deleted
      because they are necessary for other and legally permissible purposes, their processing shall be
      restricted. I.e. the data is blocked and not processed for other purposes. This applies e.g.
      for data that must be retained for commercial or tax law reasons.
    2. In accordance with legal requirements, storage is in particular for 6 years in accordance with § 257 Para. 1 HGB (commercial books,
      Inventories, opening balances, annual financial statements, commercial letters, accounting vouchers, etc.) and for 10 years
      pursuant to section 147 (1) AO (books, records, management reports, accounting vouchers, commercial and business letters,
      Documents relevant for taxation, etc.).
  11. Provision of contractual services through website, online shop and customer registration

    1. We process inventory data (e.g., names and addresses as well as contact data of users), contract data (e.g.,
      services used, names of contact persons, payment information) for the purpose of fulfilment
      our contractual obligations and services pursuant to Art. 6 para. 1 lit b. DSGVO. The data entered in online forms
      The entries marked as mandatory are required for the conclusion of the contract.
    2. Users can optionally create a user account, in which they can view their orders in particular.
      Within the scope of registration, the required mandatory information is provided to the users. The user accounts
      are not public and cannot be indexed by search engines. When users open their user account
      have terminated, their data with regard to the user account will be deleted, subject to their retention.
      is necessary for reasons of commercial or tax law in accordance with Art. 6 Para. 1 lit. c DSGVO. It is incumbent on
      users to back up their data in the event of termination before the end of the contract. We are entitled
      irretrievably delete all of the user's data stored during the term of the contract.
    3. Within the scope of registration and renewed registrations as well as the use of our online services, we store the following data
      the IP address and the time of the respective user action. The storage takes place on the basis of
      our legitimate interests, as well as those of users in protection against misuse and other unauthorised access.
      Use. As a matter of principle, this data will not be passed on to third parties, unless it is necessary for the prosecution of
      of our claims or there is a legal obligation to do so pursuant to Art.
      6 para. 1 lit. c DSGVO.
    4. We process usage data (e.g., the web pages visited on our online offer, interest in our
      products) and content data (e.g., entries in the contact form or user profile) for advertising purposes in
      a user profile, e.g. in order to provide users with product information based on the services they have used to date.
      Show services.
    5. Deletion takes place after expiry of statutory warranty and comparable obligations, the necessity
      the retention of the data is reviewed every three years; in the case of statutory archiving obligations
      Deletion takes place after their expiry (end of commercial law (6 years) and tax law (10 years)).
      retention obligation); information in the customer account remains until it is deleted.
  12. Contact

    1. When contacting us (via contact form or e-mail), the user's details are stored for processing.
      of the contact request and its processing pursuant to Art. 6 para. 1 lit. b) DSGVO.
  13. Comments and contributions

    1. When users leave comments or other contributions, their IP addresses are recorded on the basis of our
      legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO will be stored for 7 days.
    2. This is done for our security, in case someone leaves unlawful content in comments and posts
      (insults, forbidden political propaganda, etc.). In this case, we ourselves can be held responsible for the comment
      or contribution and are therefore interested in the identity of the author.
  14. Collection of access data and log files

    1. We collect data on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO data
      about every access to the server on which this service is located (so-called server log files). To
      The access data includes the name of the website accessed, the file, the date and time of the access, the transmitted
      Amount of data, message about successful retrieval, browser type and version, the user's operating system,
      Referrer URL (the previously visited page), IP address and the requesting provider.
    2. Log file information is stored for security reasons (e.g. to clarify acts of abuse or fraud).
      stored for a maximum of seven days and then deleted. Data whose further storage
      The deletion of data that is required for evidentiary purposes is not permitted until the respective incident has been finally clarified.
      excluded.
  15. Online presence in social media

    1. We maintain online presences within social networks and platforms in order to communicate with customers active there,
      and users and to be able to inform them about our services there. At
      Calling the respective networks and platforms, the terms and conditions and data processing policies apply
      their respective operators.
    2. Unless otherwise stated in our privacy policy, we process the data of users in the following ways
      insofar as they communicate with us within the social networks and platforms, e.g. posts on
      our online presences or send us messages.
  16. Cookies & Reach Measurement

    1. Cookies are pieces of information that are sent from our web server or third party web servers to users' web browsers.
      and stored there for later retrieval. Cookies can be small files that
      or other types of information storage.
    2. We use "session cookies", which are only stored for the duration of the current visit to our online presence.
      (e.g. in order to save your login status or the shopping basket function and thus the
      use of our online offer at all). In a session cookie, a randomly assigned
      The session ID is a unique identification number generated by the server. In addition, a
      cookie, the indication of its origin and the storage period. These cookies cannot contain any other data
      save. Session cookies are deleted when you have finished using our online offer.
      and log out or close the browser, for example.
    3. Users will be informed about the use of cookies in the context of pseudonymous reach measurement within the scope of these
      Privacy policy informed.
    4. If users do not want cookies to be stored on their computer, they are asked to
      to deactivate the corresponding option in the system settings of your browser. Stored cookies
      can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions.
      of this online offer.
    5. You can refuse the use of cookies that are used for range measurement and advertising purposes via the deactivation page.
      of the Network Advertising Initiative (
      Opt-Out) and additionally the US-American website (
      Link) or the European website (
      Link) contradict.
  17. Google Analytics

    1. We use the following data on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and
      economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. DSGVO) Google Analytics,
      a web analytics service provided by Google LLC ("Google"). Google uses cookies. The data collected by the cookie
      information generated about the use of the online offer by the users is usually transmitted to a
      servers of Google in the USA and stored there.
    2. Google is certified under the Privacy Shield Agreement and thereby offers a guarantee that the European
      Comply with data protection law (
      Link).
    3. Google will use this information on our behalf for the purpose of evaluating your use of our website.
      evaluate the users in order to compile reports on the activities within this online offering
      and to provide further services associated with the use of this online offer and the use of the internet,
      to us. In doing so, the processed data can be used to create pseudonymous usage profiles of the users.
      be created.
    4. We use Google Analytics to track the traffic generated by advertising services provided by Google and its partners.
      Display advertisements only to those users who have also shown an interest in our online offer.
      or which have certain characteristics (e.g. interests in certain topics or products, which are determined on the basis of the visited
      websites), which we transmit to Google (so-called "remarketing" or "Google Analytics Audiences").
      With the help of Remarketing Audiences, we also want to ensure that our ads are relevant to the potential
      be in the interest of the users and not be a nuisance.
    5. We only use Google Analytics with IP anonymisation activated. This means that the IP address of the user
      is used by Google within member states of the European Union or in other contracting states.
      of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be
      transmitted to a Google server in the USA and shortened there.
    6. The IP address transmitted by the user's browser is not merged with other data from Google.
      Users can prevent cookies from being stored by adjusting their browser software settings accordingly.
      In addition, users can prevent the collection of the data generated by the cookie and related to their
      the use of the online offer to Google and the processing of this data by Google.
      by downloading and installing the browser plug-in available at the following link:
      Download.
    7. For more information about Google's use of data, settings and opt-out options, please contact
      You can find them on Google's websites:
      ("Data use by Google when you use our partners' websites or apps"),
      ("Use of data for advertising purposes"),
      ("Manage information that Google uses to serve ads to you")..
  18. Google Re/Marketing Services

    1. We use the following data on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and
      economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) the marketing
      and remarketing services (Google Marketing Services for short) of Google LLC, 1600 Amphitheatre Parkway,
      Mountain View, CA 94043, USA, ("Google").
    2. Google is certified under the Privacy Shield Agreement and thereby offers a guarantee that the European
      Comply with data protection law (
      Link).
    3. Google marketing services allow us to display advertisements for and on our website in a more targeted manner,
      to only present users with ads that potentially match their interests. If a user
      e.g. advertisements are displayed for products in which he has shown interest on other websites,
      This is referred to as "remarketing". For these purposes, when you visit our and other websites,
      on which Google marketing services are active, a code from Google is executed directly by Google.
      and so-called (re)marketing tags (invisible graphics or code, also known as "web beacons") are used.
      integrated into the website. With their help, an individual cookie is created on the user's device,
      i.e. a small file is saved (comparable technologies can also be used instead of cookies).
      become). The cookies can be set by various domains, including google.com, doubleclick.net,
      invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. In this file it is noted,
      Which websites the user visits, what content he is interested in, and which offers he
      clicked, as well as technical information on the browser and operating system, referring websites,
      visit time as well as further information on the use of the online offer. The IP address of the visitor is also
      users, whereby we inform within the scope of Google Analytics that the IP address within
      Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area.
      Economic Area and only in exceptional cases transferred in full to a Google server in the USA.
      and shortened there. The IP address is not shared with the user's data within other offers.
      by Google. The aforementioned information may also be combined by Google with such
      information from other sources. If the user subsequently visits other websites,
      he or she can be shown ads tailored to his or her interests.
    4. User data is processed pseudonymously as part of Google's marketing services. I.e. Google stores
      and does not process, for example, the name or email address of the users, but processes the relevant
      Data cookie-related within pseudonymous user profiles. I.e. from Google's point of view, the advertisements are
      not managed and displayed for a specifically identified person, but for the cookie holder,
      regardless of who this cookie owner is. This does not apply if a user expressly consents to Google
      has allowed the data to be processed without this pseudonymisation. The data collected by Google Marketing Services
      Information collected about users is transmitted to Google and stored on Google's servers in the
      USA saved.
    5. The Google marketing services we use include the online advertising programme "Google AdWords".
      In the case of Google AdWords, each AdWords customer receives a different "conversion cookie". Cookies can
      therefore not be tracked via the websites of AdWords customers. The data collected with the help of the cookie
      Information is used to create conversion statistics for AdWords customers who have opted for conversion tracking.
      have decided. The AdWords customers learn the total number of users who clicked on their ad
      and were redirected to a page with a conversion tracking tag. You receive
      However, it does not contain any information that can be used to identify users personally.
    6. We may integrate third-party advertisements based on the Google marketing service "DoubleClick". DoubleClick
      uses cookies, with which Google and its partner websites, the placement of ads based on
      of visits by users to this website or other websites on the Internet is made possible.
    7. We can also use the "Google Optimizer" service. Google Optimizer allows us, within the framework of so-called
      "A/B testing" to understand the effect of different changes to a website (e.g. changes
      the input fields, the design, etc.). For these test purposes, cookies are stored on the user's device.
      stored. Only pseudonymous user data is processed.
    8. Furthermore, we may use the "Google Tag Manager" to integrate Google analytics and marketing services into our
      website and to manage it.
    9. For more information on Google's use of data for marketing purposes, please see the overview page:
      Link, Google's privacy policy is available at
      Data protection page available.
    10. If you wish to object to interest-based advertising by Google marketing services, you can
      use the settings and opt-out options provided by Google:
      Link.
  19. Facebook, Custom Audiences and Facebook Marketing Services

    1. Within our online offer, on the basis of our legitimate interests in analysis, optimisation and
      the economic operation of our online offer and for these purposes the so-called "Facebook Pixel" of the
      social network Facebook, which is operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA,
      or if you are an EU resident, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour,
      Dublin 2, Ireland ("Facebook").
    2. Facebook is certified under the Privacy Shield agreement and thereby offers a guarantee that the European privacy law is respected.
      Comply with data protection law (
      Link).
    3. With the help of the Facebook pixel, it is possible for Facebook to identify visitors to our online offering as
      target group for the display of advertisements (so-called "Facebook Ads"). Accordingly, set
      we use the Facebook pixel to display the Facebook ads placed by us only to such Facebook users,
      who have also shown an interest in our online offer or who have certain characteristics (e.g. interests
      in certain topics or products determined on the basis of the web pages visited), which
      we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook Pixel, we would also like to
      Ensure that our Facebook ads are relevant to the potential interest of users and are not harassing.
      have an effect. With the help of the Facebook pixel, we can further monitor the effectiveness of Facebook ads for
      statistical and market research purposes, in which we see whether users have clicked on a
      Facebook ad were redirected to our website (so-called "conversion").
    4. Furthermore, when using the Facebook pixel, we use the additional function "extended matching" (here
      data such as telephone numbers, email addresses or Facebook IDs of the users) are used to form target groups.
      ("Custom Audiences" or "Look Alike Audiences") to Facebook (encrypted). Further notes
      to the "extended adjustment":
      Note.
    5. We also use the "Custom Audiences from File" procedure of the social network Facebook, Inc. in
      in this case, the email addresses of the newsletter recipients are uploaded to Facebook. The upload process
      takes place in encrypted form. The upload is used solely to determine recipients of our Facebook ads.
      We want to ensure that the ads are only shown to users who have an interest in
      our information and services.
    6. The processing of data by Facebook is carried out within the framework of Facebook's data use policy. Accordingly
      general guidance on the display of Facebook Ads, in Facebook's Data Use Policy:
      https://www.facebook.com/policy.php. Specific information and details about the Facebook Pixel and its
      You can find out how it works in the help section of Facebook:
      Link.
    7. You can opt out of the collection by the Facebook pixel and use of your data to display Facebook ads.
      object. To set which types of advertisements you are shown within Facebook
      you can go to the page set up by Facebook and read the instructions on the settings there.
      follow the guidelines for usage-based advertising:
      Link. The settings are platform-independent, i.e. they are made for all devices, such as desktop computers
      or mobile devices.
    8. You can also refuse the use of cookies that are used for range measurement and advertising purposes via the deactivation page.
      of the Network Advertising Initiative (
      Link) and additionally the US-American website (
      Link) or the European website (
      Link) contradict.
  20. Facebook Social Plugins

    1. We use the following data on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and
      economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) Social Plugins
      ("Plugins") of the social network facebook.com, which is operated by Facebook Ireland Ltd, 4 Grand Canal.
      Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). The plugins can contain interaction elements
      or content (e.g. videos, graphics or text contributions) and are identified by one of the Facebook logos.
      recognisable (white "f" on blue tile, the terms "Like", "Gefällt mir" or a "thumbs up" sign).
      or are marked with the addition "Facebook Social Plugin". The list and appearance of the Facebook
      Social Plugins can be viewed here:
      Link.
    2. Facebook is certified under the Privacy Shield agreement and thereby offers a guarantee that the European privacy law is respected.
      Comply with data protection law (
      Link).
    3. When a user calls up a function of this online offer that contains such a plugin, his or her device builds up
      establishes a direct connection with the Facebook servers. The content of the plugin is sent directly from Facebook to the
      transmitted to the user's device and integrated into the online offer by the user. This can result from
      The data processed may be used to create user profiles. We therefore have no influence on
      the scope of the data that Facebook collects with the help of this plugin and therefore informs users accordingly.
      our level of knowledge.
    4. By integrating the plugins, Facebook receives the information that a user has visited the corresponding page.
      of the online offer. If the user is logged in to Facebook, Facebook can track the visit.
      to his or her Facebook account. If users interact with the plugins, for example by clicking the Like button
      or post a comment, the corresponding information is sent directly from your device to the
      Facebook and stored there. If a user is not a member of Facebook, there is nevertheless
      the possibility that Facebook learns and stores his IP address. According to Facebook
      only an anonymised IP address is stored in Germany.
    5. Purpose and scope of the data collection and the further processing and use of the data by Facebook as well as
      the relevant rights and settings options for the protection of the privacy of the users, can
      Please refer to Facebook's privacy policy for more information:
      Data protection.
    6. If a user is a Facebook member and does not want Facebook to collect data about him or her via this online service, he or she can
      collects it and links it to its membership data stored on Facebook, it must sign up before the
      log out of Facebook and delete your cookies before using our online offer. Further settings
      and objections to the use of data for advertising purposes, are available within the Facebook profile settings.
      possible:
      (Link) or via the US side
      (Link) or the EU side
      (Link). The settings are platform-independent, i.e. they are made for all devices, such as desktop computers
      or mobile devices.
  21. Newsletter

    1. With the following information we would like to inform you about the contents of our newsletter as well as the registration procedure,
      The following information is provided for your information on the shipping and statistical evaluation process as well as your rights to object. By clicking on our
      By subscribing to the newsletter, you agree to receive it and to the procedures described.
    2. Newsletter content: We send newsletters, e-mails and other electronic notifications with
      advertising information (hereinafter referred to as "newsletter") only with the consent of the recipients or a
      legal permission. If, in the context of a registration for the newsletter, its contents are specifically described
      they are decisive for the consent of the users. Incidentally, our newsletters contain information
      about our products, offers, promotions and our company.
    3. Double opt-in and logging: Registration for our newsletter takes place in a so-called double opt-in process.
      I.e. after registration you will receive an email asking you to confirm your registration.
      be sent. This confirmation is necessary so that no one can register with other people's e-mail addresses.
      Subscriptions to the newsletter are logged in order to monitor the subscription process in accordance with the legal requirements.
      requirements. This includes storing the time of registration and the time of confirmation,
      as well as the IP address. Similarly, the changes to your data stored with the shipping service provider are
      Data logged.
    4. Dispatch service provider: The newsletter is dispatched by CleverReach GmbH & Co. KG, Mühlenstr.
      43, 26180 Rastede, hereinafter referred to as the "Shipping Service Provider". The data protection provisions of the
      You can view the shipping service provider here:
      Data protection notice.
    5. Furthermore, according to its own information, the shipping service provider can store this data in pseudonymous form, i.e.
      without assignment to a user, to optimise or improve our own services, e.g. for the purpose of
      technical optimisation of the dispatch and presentation of the newsletter or for statistical purposes,
      to determine which countries the recipients come from. The shipping service provider uses the
      However, we do not use the data of our newsletter recipients to write to them ourselves or to pass it on to third parties.
    6. Registration data: To register for the newsletter, it is sufficient to enter your e-mail address.
      Optionally, we ask you to enter a name in the newsletter so that we can address you personally.
    7. Performance measurement - The newsletters contain a so-called "web beacon", i.e. a pixel-sized file that is sent to the recipient when the newsletter is opened.
      of the newsletter is retrieved from the server of the dispatch service provider. Within the scope of this retrieval
      First of all, technical information, such as information about the browser and your system, as well as your IP address.
      and time of access are collected. This information is used for the technical improvement of the services
      on the basis of the technical data or the target groups and their reading behaviour on the basis of their retrieval locations (the
      can be determined with the help of the IP address) or the access times. About the statistical surveys
      also includes determining whether the newsletters are opened, when they are opened and which
      links are clicked. For technical reasons, this information may not be passed on to individual newsletter recipients.
      be assigned. However, it is neither our endeavour nor that of the shipping service provider to allocate individual
      to observe users. The evaluations serve us much more to understand the reading habits of our users.
      and to adapt our content to them or to offer different content according to their interests.
      of our users.
    8. The dispatch of the newsletter and the measurement of its success are based on the consent of the recipients.
      pursuant to Art. 6 para. 1 lit. a, Art. 7 DSGVO in conjunction with § 7 para. 2 no. 3 UWG or on the basis of the statutory provisions.
      Permission according to § 7 para. 3 UWG.
    9. The logging of the registration process takes place on the basis of our legitimate interests pursuant to Art.
      6 para. 1 lit. f DSGVO and serves as proof of consent to receive the newsletter.
    10. Cancellation/revocation - You can cancel the receipt of our newsletter at any time, i.e. your consents
      revoke. You will find a link to cancel the newsletter at the end of each newsletter. If
      the users have only subscribed to the newsletter and have cancelled this subscription, their personal
      Data deleted.
  22. Integration of third-party services and content

    1. Within our online offer, we use cookies on the basis of our legitimate interests (i.e. interest
      in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 of the German Data Protection Act.
      Para. 1 lit. f. DSGVO), we use content or services offered by third-party providers in order to provide their content and services,
      such as videos or fonts (hereinafter uniformly referred to as "content"). This
      always presupposes that the third-party providers of this content are aware of the IP address of the users, as they are
      would not be able to send the content to their browser without the IP address. The IP address is thus essential for the
      presentation of this content is required. We endeavour to use only such content whose respective
      providers only use the IP address to deliver the content. Third-party providers may also
      so-called pixel tags (invisible graphics, also referred to as "web beacons") for statistical or
      marketing purposes. The "pixel tags" can be used to collect information such as visitor traffic on the
      pages of this website are evaluated. The pseudonymous information can also be stored in cookies on our website.
      stored on the user's device and, among other things, technical information about the browser and operating system,
      The data may contain information such as the referring websites, the time of the visit and other information on the use of our online services,
      as well as with such information from other sources.
    2. The following presentation provides an overview of third-party providers and their content, along with links to
      their data protection declarations, which contain further information on the processing of data and, in part, already here
      The data protection laws of the Member States contain opt-out options:

      - If our customers use the payment services of third parties (e.g. PayPal or Sofortüberweisung), the following apply
      the terms and conditions and the data protection notices of the respective third-party providers, which are available within the
      The data can be accessed via the respective websites or transaction applications.

      - External fonts from Google, LLC..,
      https://www.google.com/fonts ("Google Fonts"). The integration of the Google Fonts takes place through a
      Server call at Google (usually in the USA). Privacy policy:
      Data protection, Opt-Out:
      Link.

      - Maps of the "Google Maps" service of the third-party provider Google LLC, 1600 Amphitheatre Parkway, Mountain
      View, CA 94043, USA. Privacy Policy:
      Data protection, Opt-Out:
      Link.

      - Videos from the "YouTube" platform of the third-party provider Google LLC, 1600 Amphitheatre Parkway, Mountain
      View, CA 94043, USA. Privacy Policy:
      Data protection, Opt-Out:
      Link.

      - Functions of the Instagram service are integrated within our online offer. These functions
      are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If
      If you are logged in to your Instagram account, you can click on the Instagram button to access the
      link the content of our pages to your Instagram profile. This enables Instagram to track your visit to our
      pages to your user account. We would like to point out that we, as the provider of the pages, have no knowledge of your user account.
      of the content of the transmitted data and its use by Instagram. Data protection declaration:
      Data protection.

      - External code of the JavaScript framework "jQuery", provided by the third-party provider jQuery Foundation,
      Link.

      - Within our online offer, we transmit address data to external shipping service providers in the course of
      of an order so that your deliveries can be delivered. The following service providers take over
      shipping for us:
      Hermes Germany GmbH

§ 11 Liability

  1. Grete Hinrichs GmbH shall be liable without limitation for intent. Grete Hinrichs GmbH shall only be liable for gross and simple negligence in the event of injury to life, body, health or an essential contractual obligation. Material contractual obligations are those whose fulfilment is necessary to achieve the objective of the contract and on whose fulfilment the customer has relied and was entitled to rely.
  2. In the event of a slightly negligent breach of material contractual obligations, the Seller's liability shall be limited to the amount of the foreseeable, typically occurring damage.
  3. The above limitations of liability shall also apply in favour of the legal representatives and vicarious agents of the Seller.
  4. Liability under the Product Liability Act remains unaffected.

§ 12 Online Dispute Resolution pursuant to Art. 14 (1) ODR Regulation:
The European Commission provides a platform for online dispute resolution (ODR), which you can find at http://ec.europa.eu/consumers/odr/.
As a matter of principle, Grete Hinrichs GmbH is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

§ 13 Copyright and trademark protection / colour deviations
All images, logos or texts shown are subject to trademark protection. Use without the express consent of the trademark owner is not permitted.

§ 14 Final provisions
All contracts between Grete Hinrichs GmbH and the customer shall be governed by the law of the Federal Republic of Germany to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

§ 15 Provider of the website

Club of Comfort

Hinrichs Bekleidungswerk GmbH
Canal St. North 86-89
26629 Großefehn
Germany

Phone: +49 4943 20884
Fax: +49 4943 20864
Web: www.club-of-comfort.de
E-mail: infonospamplease@nospampleaseclub-of-comfort.com

Managing Directors: Herbert Hinrichs and Wilfried Hinrichs
Registration number: HRB 249 at AG Aurich

VAT ID No.: DE116993357

Online shipping is handled via

Grete Hinrichs GmbH
Canal St. North 86
26629 Großefehn
Germany